7 years after their website and booking engine were custom built by a student, Kiwiana Tours were ready to upgrade to something more elegant and powerful.
Although their existing solution was bespoke, it was also old, and didn’t meet the current needs of the company – especially in the realms of processing orders, which was very manual (think copy/paste and spreadsheets!). That combined with a 7-year-old design were reason enough to do a complete rebuild on a fresh WordPress installation with WooCommerce for tour bookings, a fresh new design, and a rethink of the site IA.
This project involved a certain amount of content wrangling too – we transferred a large amount of the content and originated some (words and pictures), and put together training documentation and ran a CMS training session so that the remaining content could be loaded, and to ensure the client would be able to manage the solution into the future.
Of course, SEO was also a factor – one easily taken care of with a good plugin, as was load speed – a challenge when you’re dealing with a high volume of imagery. Another “special” element was the requirement for extra security – the old site had been hacked before and the client needed reassurance that there was a back up plan.
The site is now done, though not yet live, so updates on the real results are yet to come – but will be added down the track.