Myth buster: nobody likes to scroll

Don't be afraid to scroll - your users aren't :: bridggilly

If we look way way back to the early days of the internet, website design usually involved a certain amount of argumentation over who gets their content displayed above the fold. A really fascinating read is “Don’t Make Me Think” by Steve Krug – it was published way back in 2000, and technology has moved very far in the interim, yet so many themes in the book still stand. One of the things Steve talks about is this argument: all stakeholders want their stuff displayed above the fold, because chances of users scrolling just aren’t good enough to bank on.

Here we are 17 years later asking ourselves, have our scrolling behaviours changed?

I’m not going to beat around the bush – the answer is yes, most definitely yes. There are lots of drivers, but a really crucial and irrefutable point is that mobile device users now outnumber desktop users, and you’re not going to get much value out of your mobile device unless you learn how to scroll. Combine the mobile revolution with the massive popularity of social media, where you can spend hours scrolling through user-generated content, and it’s a bit of a no-brainer that scrolling is a well-embedded part of how the people of today consume content.

If you’ve gotten this far and don’t believe the logic, click here to read some real-life research to prove that people most definitely do scroll.

There are, of course, pros and cons to creating designs that require a lot of (or very little) scrolling. Jump over to designmodo for the specifics. The general consensus seems to be that scrolling is normal, you can create really cool scrolling effects these days, and more scrolling means less clicking – so you don’t need to work out a needlessly complex information architecture just to avoid users needing to scroll. We say embrace it – your users probably already have, so you’d be silly not to!

Myth buster: nobody likes to scroll
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